Shipping policy

Shipping
To return your product, you should mail your product to: Bohotopia, 103 Keen St, Lismore NSW 2480, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Our products are shipped via Australia Post and we offer our customers choice on how they wish their parcel to be sent.

- Registered Post* **
- Express Post* **
These options are available within the shopping cart page.
Simply choose from the options provided.

* Parcel options available are automatically calculated according to the total size and weight required to ship your item/s and the location of the delivery address.

** If you receive a package in an unfit state (ripped, torn or open) do not accept the package. Please take a photo of the damaged package, have the delivery driver return the package to the store and then Contact Us! with the photo and description of the incident.

- Click and Collect: This option is available to customers who intend to physically collect their items from the Lismore Store. This option does not charge postage fees, however, we ask that all items that have been paid for, be collected within 14 days of purchase unless prior arrangement has been organized with Bohotopia Management. To arrange special collection terms with management,
please Contact Us!